For decades, Technology has been a driving force behind significant improvements in healthcare access and delivery. From electronic health records to telemedicine, technological advancements have continually reshaped the healthcare landscape, making it more accessible and efficient. However, as healthcare becomes increasingly expensive and demand surges—largely due to an ageing, more frail population with a greater chronic disease burden—the need for innovative solutions has never been more pressing.

This growing demand and the rising costs of healthcare have set the stage for the rapid rise of artificial intelligence (AI). AI’s ascent into public consciousness isn’t just about its technological marvels; it’s about its potential to address some of the most pressing challenges in healthcare today. AI’s ability to process vast amounts of data at an unprecedented speed offers a new horizon in healthcare efficiency and patient care.

In the realm of healthcare, AI’s role is multifaceted. It has the potential to streamline every step of the healthcare journey, from administrative tasks like logistics and scheduling to clinical aspects such as patient access and diagnostic support. AI can optimise resources, reduce operational costs, and enhance patient outcomes, making it an invaluable asset in modern healthcare.

Historically, doctors have always been at the forefront of advancing healthcare, and AI is the next frontier. Integrating Artificial Intelligence in healthcare is not just an opportunity; it’s a responsibility for healthcare professionals to continue providing the best possible care in an evolving landscape.

As the CTO of GP Triage, I’ve had the opportunity to blend my healthcare experience with my tech knowledge to harness AI in primary care. GP Triage is a testament to the power of AI in enhancing healthcare delivery. We’ve developed a platform that streamlines appointment bookings, prioritizes patient safety, and ensures efficient use of healthcare resources.

I’m extremely proud of what we’ve achieved at GP Triage. Our AI covers over 1600 symptoms, recognises over 300 risk factors, and is available in over 15 languages, making it accessible to a diverse patient population. Not only have we successfully integrated with major EHR systems, ensuring seamless operation and data security, but we’ve created a market-leading dashboard for clinicians to use, making their workload easy and efficient. Thanks to GP Triage, the days of fighting against an archaic and sluggish computer system to get basic tasks done are over.

AI is set to become an intrinsic part of our daily lives, and healthcare is no exception. As we continue to navigate this exciting era of technological advancement, AI will undoubtedly play a crucial role in shaping the future of healthcare. At GP Triage, we’re committed to being at the forefront of this evolution, continuously innovating to improve healthcare access and outcomes for all.