Your patients access care 24/7 via web, phone, or in person. The integrated AI triage module intelligently gathers symptoms, starting the triage process smoothly—no more 8am rush.
Clinicians benefit from a fully autonomous triage process that removes the need for manual assessment, ensuring every patient arrives pre-prioritised, freeing up valuable time for direct care and reducing daily workload.
By cutting phone queues and automating admin queries, GP Triage gives practices back hours of staff time every day.
Configured around your ARRS roles, staff skill mix and patient population, and it flexes as you change. No rebuild required.
The integrated AI triage module accurately identifies and categorises a vast range of symptoms, ensuring precise assessment.
Patients can book appointments around the clock, drastically cutting down on manual reception tasks.
Prioritises patients based on real-time clinical urgency, guided by established NHS protocols.
Seamlessly integrates with your existing EHR systems for effortless data synchronisation.
Ensures patient safety by rapidly identifying and escalating high-priority medical concerns.
Turn every triage into insight — track demand, workload and outcomes with reporting built for practice, PCN and ICB decision-making.
Right care, first time. And the whole story, at a glance.
Assigns every completed triage an area of care, so your rules offer the right appointment from the start.
A one or two sentence summary at the top of every triage record, so your team can orient to each case straight away.
We are very pleased with the launch so far – we currently have a 100% booking rate and no requests sitting in the inbox.
I've been particularly impressed by the positive approach, responsiveness, willingness to listen to feedback, and ability for GP Triage to make changes quickly when needed.
I think many of our patients are seeing the benefit. Reception love the Quick Link we made for them to send out.
…it's going really well, the phone calls at 8am are slowly decreasing.
See the measurable impact at real GP practices.
View Case StudiesJoin leading UK GP practices already using GP Triage. Experience the future of patient access and clinical efficiency.
Yes. GP Triage meets the NHS Data Security and Protection Toolkit (DSPT) standards, has completed a DTAC assessment, and has DCB0129 clinical safety documentation in place. The system uses a highly certified and clinically trained triage module that has performed over 27 million triages with zero critical errors, and integrates securely with the NHS Spine.
Yes. GP Triage is integration-ready with all major UK primary care clinical systems and EHRs through our interoperability partner. This enables appointment booking, secure data transfer, and automatic write-back of clinical triage summaries.
Pricing is based on an annual per patient structure, with discounts available for PCNs, SNPs, Federations, Partnerships and ICBs.
By automating triage with GP Triage, one practice recovered over 420 hours of clinical and administrative time in just four weeks — time otherwise spent on manual triage tasks. This translates to significant cost savings, with many practices reducing triage-related costs by 60-90% while improving response times and patient satisfaction. The AI-powered system handles routine triage requests instantly, allowing clinical staff to focus on complex cases and direct patient care, ultimately increasing practice capacity and reducing operational overhead.
