Our Partners
Hero Health is a leading software provider dedicated to enhancing communication and scheduling for NHS GP practices. The Hero platform integrates with existing NHS systems EMIS Web and SystmOne, offering a comprehensive suite of tools for including appointment booking and secure patient messaging.
GP Triage is integrated with Hero’s API, allowing GP Triage to combine our market leading AI triage, with Hero’s deep and sophisticated EMIS and TPP appointment booking. Through this collaboration, GP Triage leverages Hero’s robust API to enhance our own Class 1 Medical Device triage offering. We also leverage Hero’s self-booking links, allowing practices to invite patients to book appointments online in a quick and secure manner.
About Hero
Hero’s mission is clear: to make healthcare services more accessible for patients and less administratively burdensome for clinicians. Hero achieves this by streamlining information flow and empowering healthcare providers with efficient digital tools – all whilst integrated with the NHS App, NHS Login, EMIS Web and Systm1. The Hero platform is used by hundreds of NHS GP and community services across England and Wales, ensuring timely and effective care for patients. If you’re looking for a highly configurable and affordable alternative to AccuRx, Hero is the go-to option.
Learn More
For more information about Hero Health visit Hero’s website. Together, we’re transforming the way healthcare is delivered, one click at a time.
Key Features
Reminders & NHS App Integration
Hero Health is fully integrated with the NHS App.
This integration supports both individual messaging and appointment reminders, providing a seamless experience for patients and healthcare providers alike.
Individual Messaging
Contact individual patients via SMS or email.
Invite patients to view attachments, book appointments, complete questionnaires or submit one-time replies. Reduce your face to face contact time, and improve patient proximity.
Batch Messaging
Message entire patient cohorts.
Empower patients to complete questionnaires, book appointments or submit one-time replies. Track engagement and follow-up. Alleviate the need for 1,000s of phone calls.
Hero Health FAQ
Want to Know More?
Getting started with Hero Health and GP Triage is quick and efficient. We can have you fully set up and onboarded in under 24 hours, ensuring minimal disruption to your practice's operations.
Yes, Hero Health is fully integrated with the NHS App. This integration supports both individual messaging and appointment reminders, providing a seamless experience for patients and healthcare providers alike.
Yes, the Hero Health and GP Triage solution includes appointment reminders. For appointments booked via GP Triage, confirmations and reminders are issued through the NHS App, via email, or via SMS, ensuring patients are well-informed and prepared for their appointments.
